Isphepho Group Terms & Conditions

General Terms

By accessing and using services of Isphepho Group /, you confirm that you agree with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email and any other type of communication between you and Isphepho Group. These online Terms & Conditions are a contract between you and or Isphepho Group. The company has its physical address at 17 Whiptail Avenue, Newlands East, Durban, 4037. Isphepho Group elects this physical address for all purposes regarding these terms and conditions, whether for legal notice or serving of other communication documents of any kind.

Under no circumstances shall Isphepho Group team be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site. Even if Isphepho Group team or authorised representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing. Repair or correction of equipment or data. You assume any costs thereof. Isphepho Group will not be responsible for any outcome that may occur during usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment

Terms & Conditions

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or logic information.

Company: when this policy mentions “Company”, “we”, “us”, or “our”, it refers to Isphepho Group that is responsible for your information under this Privacy Policy.

Country: where Isphepho Group or the owners/founders of Isphepho Group are based, in this case is Whiptail Avenue, Newlands East, Durban, 4037.

Customer: refers to the company, organization or person that signs up to use the Isphepho Eco-Wise Plumbers Service to manage the relationships with your consumers or service users.

Device: any internet connected device such as a phone, tablet, computer, or any other device that can be used to visit Isphepho Eco-Wise Plumbers and use the services.

IP address: Every device connected to the internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.

Personnel: refers to those individuals who are employed by Isphepho Group or are under contract to perform a service on behalf of one of the parties

Personal Data: any information that directly, indirectly or in connection with other information- including a personal identification number allows for the identification of a natural person.

Service: refers to the service provided by Isphepho Group as described in the relative terms (if available) and on this platform.

Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: Isphepho Eco-Wise’s site, which can be accessed via this URL.

You: a person or entity that is registered with Isphepho Eco-Wise Plumbers to use the Services.


You agree not to, and you will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the service or make the platform available to any third party.
  • Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the service.
  • Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of or its affiliates, partners, suppliers or the licensors of the service.

Privacy Policy

Isphepho Group is committed to protecting your privacy and complying with applicable data protection and privacy laws. Any personal information that you provide to will be collected, used and retained by in accordance with this Privacy Policy. The purpose of this Privacy Policy is to inform you of privacy practices and to explain how we collect, store, use, transfer and disclose your personal information. We also describe the kinds of information that collects from you.

Refund Policy

Thanks for using our services. We appreciate the fact that you have trusted Isphepho Group to take care of your plumbing related needs. We want to make sure you have a rewarding experience while you’re exploring, evaluating, and using our services. As with any shopping experience, there are terms and conditions that apply to transactions at our company. The main thing to remember is that by using our website or by using our services, you agree to the terms along with our Privacy Policy. If, for any reason, you are not completely satisfied with our service, don’t hesitate to contact us and we will discuss any of the issues you are going through with our service.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, “Suggestions”) provided by you to us with respect to the service shall remain the sole and exclusive property of us. We shall be free to use, copy, modify. Publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Your Consent

We’ve updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our service, registering an account, or making use of our services, you hereby consent to our Terms & Conditions.

Links to Other Websites and Cookies

Our service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise You to review the Terms & Conditions of every site You visit. We have no control over and assume no responsibility for the content, Terms % Conditions or practices of any third-party sites or services. We may use “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We may use Cookies to enhance the performance and functionality of our service but are non-essential to their use. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information on Cookies.

Changes To Our Terms & Conditions

You acknowledge and agree that we may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at our sole discretion, without prior notice to you. You may stop using the Service at any time without notifying us. If we change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.

Intellectual Property

Our platform and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design. Selection and arrangement thereof), are owned by us, its licensors or other providers of such material and are protected by and international copyright, trademark or any other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, or distributed in any way, in whole or in part, without the express prior written permission of us, unless and except as is expressly provided in these Term & Conditions. Any unauthorised use of the material is prohibited.

Interpreting the contract, governing law, and dispute resolution

These Online Terms and Conditions are governed by the laws of South Africa, regardless of conflict of laws principles. A court may find that some of the provisions of this contract are not enforceable. If this occurs, the remaining provisions of the contract will continue to apply. Isphepho Group / will replace the affected provisions with new provisions that achieve the intended purpose but that are capable of being enforced in South Africa


You agree to indemnify and hold us and our parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the service; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third part.

Contact Us

Don’t hesitate to contact us on or 0838857650 if you have any questions or Suggestions.